Shipping & Payment Terms
WE SHIP WORLDWIDE
Shipping In India:
Free shipping on all orders.
Cash On Delivery (COD):
If COD Order value is INR 5000 or more, we require a deposit of 10% of the order value, payable via bank transfer, PayTM or Google pay or any electronic payment method. You can also request an online payment link by calling or sending a message at +91 76782 87855
International Shipping:
We ship worldwide. For international orders, a standard shipping fee of INR 2000 or $27 is chargeable.
No cash on delivery available for international orders.
RETURNS
Our garments are all on a made to order basis. Once your order is confirmed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you. Courier charges will be applicable for the same and will be borne by the customer.
TAXES & DUTIES
For Indian customers:
Product prices displayed are inclusive of all taxes and duties.
For International customers:
Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in. Payment of these at the time of delivery is necessary to release your order from customs on arrival.
PAYMENTS
All payments made against the purchases /services on NaazByNoor.com by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Naaz By Noor. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.Naaz By Noor may employ Razorpay, PaisaPay, PayPal and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by Naaz By Noor which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.
While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorisation for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.